[wolfestone]

Sorry this is kind of long, I wanted to include all the relevant information.

We got two AT&T samsung sync phones recently, and as part of the rebate, we had to sign up for a month of media max 200. As I understand it, this means unlimited video, unlimited mobile internet, and 200 free text messages.

I didn't like the sync much and so I exchanged it for a nokia N75. Same plan, just a different handset. As I was about to leave, I asked whether the html browser on this phone (nokia's symbian browser) and the wap browser (media net) would work fine with the media max plan on our service. The store clerk said no, I'd need to upgrade to a smartphone data plan which would cost extra. I declined, thinking I'd just not use the mobile internet.

Later, I looked at my account online, and under add/manage options for this phone, it lists available plans, one of which is the smartphone data connect. It says that these plans are for windows smartphones, and lists them. My phone isn't in the list, and isn't a windows smartphone.

I called AT&T support and asked them, and after a long time on the phone, I got a somewhat unsure answer that yes, my phone's browser will work fine on media net, and no I can't be charged anything extra for bandwidth.

Still unconvinced, today I tried the online forums chat. I think the answer I got there was somewhat nonsensical. I was told that I won't be charged for bandwidth because I have the media max plan which includes it, but that some websites won't work or web browsing may suddenly stop working because I don't have a smartphone data plan. I was also told that cingular video might stop working sometimes again because I didn't have a smartphone plan.

My main concern is that I don't get charged extra for data/bandwidth because it will quickly add up and be a nasty surprise when the bill comes (1 cent per kb, and it won't show my data usage online for another month - the next billing cycle).

If anybody can clarify any of this for me, or suggest who I should contact who can give me a definite answer and be accountable, I'd really appreciate it.